Over the Fence

Scottish Government

  • Over the Fence
  • Screenshot of website welcome page showing local help available, an overview and jargon buster
  • Screenshot of web page showing stories from people who have had support
  • Screenshot of web page showing more detailed information about setting up support

Over the Fence is a Scottish Government funded project for online peer-to-peer sharing of advice and tips about getting support at home. The website was created by Outside the Box, for the launch of Self-Directed Support, in participation with people on the ground.

As well as building the site, we produced materials for an extensive participatory user testing process, we developed a site architecture that really responds to what different people are looking for when they visit the site. We assisted with content, and created the branding for the site. When we discovered the lack of stock photos to reflect Scotland’s diverse population, we commissioned bespoke photographs, and we also helped to get the word out about the site after the launch.